Request your data. No account needed.

Ask for the action you need.

An access request asks what personal information RUXDEN holds about you and for a copy where applicable. A correction request identifies an inaccurate detail and its replacement. A deletion request asks for information to be removed, subject to applicable legal exceptions. Consent withdrawal stops the processing that depends on the consent you withdraw.

You can combine these actions in one message. For example, ask for a copy of a previous music collaboration inquiry and then ask for deletion of the contact details associated with it. Say which step should happen first. You do not need to use legal language or cite a law to make the request understandable.

RUXDEN is an independent music project, not an account-based store. There are no customer passwords or card transactions to retrieve because nothing is sold or paid for through this site.

Give enough context to find the record.

Use the email address or phone number from the original conversation if you can. An approximate submission date or an inquiry reference can help distinguish your record from another person's. The name of a release is useful context, but it is not proof of identity.

Do not send identity documents, passwords or payment details in the form. If a request needs further verification, RUXDEN asks for proportionate information related to the record before releasing or changing it. That protects the person whose information is being requested. A request made for someone else may need evidence of authority.

You may leave the address field empty. A postal address is not required simply because you ask a privacy question. If a different reply route is needed for accessibility, describe that preference without disclosing health information.

The record starts with what you submit.

The inquiry form records the name, phone number, email address and address you supply, along with the inquiry kind, message, requested specification and consent tick. Automatically recorded information includes the IP address, browser user-agent string, referring URL and the times the form was rendered and sent.

Support chat keeps the conversation and a token in the visitor's browser so it can be resumed. The consent choice is recorded in browser storage under site_consent_v2; no other site mechanism persists that choice. A browser record is not automatically a named customer profile.

If you only browsed RUXDEN music releases without submitting a message, say so. Do not invent a transaction number to complete a request. Describe the browser or visit context you know, and RUXDEN can explain what can reasonably be located.

Retention uses stated periods.

The site's records have different retention periods. A deletion request can ask for removal before the ordinary period ends, where the applicable right requires it. It is not a request to wait until the retention period expires.

A request sent through the inquiry handler creates a record of that request. It uses the inquiry record period. If RUXDEN cannot erase a particular part because an applicable legal exception requires it to be kept, the response explains the reason and the affected information rather than treating the entire request as invalid.

You can change storage consent immediately.

Use Cookie settings in the footer and choose Decline to withdraw permission for advertising storage in this browser. You do not need to wait for a data-request reply. The Sec-GPC Global Privacy Control header is honoured as an opt-out without asking again.

Consent Mode v2 holds ad_storage, ad_user_data, ad_personalization and analytics_storage denied until you allow storage. They return to denied the moment you decline or withdraw. The form's consent tick is separate: it lets RUXDEN use your request details to respond and does not allow advertising storage.

Withdrawal does not undo processing lawfully performed before it. It also does not automatically erase an inquiry already submitted. Ask for deletion as well if that is the action you want. For a browser on another device, review the choice in that browser too.

Some records involve service providers.

The hosting provider serves the site and stores the inquiry database. The mail provider carries inquiry notifications to the operator's inbox. A request concerning an inquiry should include its email copy, not just the version in the database, if you want both addressed.

Google Ads, Microsoft Advertising and Meta Ads send traffic here. Google Ireland Ltd / Google LLC operates Google Ads, attaches gclid to a click and receives consent signals. Microsoft Ireland Operations Ltd operates Microsoft Advertising and attaches msclkid; its handling is explained in the Microsoft privacy statement. Meta Platforms Ireland Ltd operates Meta Ads and attaches fbclid where a campaign runs there.

A request to RUXDEN concerns information within its responsibility. It does not by itself delete an advertising platform account or information a platform controls independently. The privacy notice and cookie notice describe those distinctions and the current measurement practice.

A response is due within 10 days.

RUXDEN answers a data request within 10 days. The reply addresses the requested action, identifies any verification needed and explains any applicable reason why part of the request cannot be completed. You can reply with a correction if the response addresses the wrong record.

After using the form, keep the confirmation reference. A displayed success message confirms receipt, not that deletion or another action has already been completed. If the form reports an error, correct the named field. If it does not confirm receipt, contact office@ruxden.com rather than assuming the request reached RUXDEN.

An ordinary licensing response has no promised turnaround. The 10-day data-request period is specific to this rights route and does not create a deadline for music clearance or collaboration decisions.

Your applicable privacy law matters.

US state privacy law applies, including California's CCPA/CPRA and other state laws in force, where their requirements cover the request. Depending on the law and the circumstances, rights can include access, correction, deletion and a portable copy, as well as an opt-out of sale, sharing or targeted advertising. RUXDEN does not require you to make a music inquiry to exercise those rights.

For visitors reaching the site from Europe, the GDPR provisions described in the privacy notice address access and rectification, erasure, restriction, objection and portability where applicable. You may withdraw consent for processing based on consent. Some rights depend on the legal basis and the nature of the information.

If you disagree with a decision, reply and ask for it to be reviewed, including an appeal where your state law provides one. You may complain to your state Attorney General and, in California, to the California Privacy Protection Agency. Visitors covered by European data protection law may contact their competent supervisory authority.

The form is not your only route.

The operator is Ruxden, trading at ruxden.com. Email office@ruxden.com or call +1 (871) 555-5442. Written requests can be sent to 21 Station Road, Floor 2, Austin, Texas 72864, Austin, Texas, United States.

Put “Data request” in the subject or say it at the start of the conversation so a privacy request is not mistaken for a music licensing inquiry. If a control stops you from using the form, the accessibility statement gives a barrier-reporting route. An alternative contact method does not reduce your rights.